Petpointer is a device used to locate pets (primarily cats and dogs). The device is located using satellites before transmitting this data over a telephone network (M2M) to a server. The user can then access this information at any time from a PC, laptop, tablet or smartphone.
To use the petpointer, you require the following:
We want to protect animals from excessive exposure to radiation. Consequently, petpointer uses the concept of sleep mode. With the Wake-Up function, which is new, we also provide activation of the device at any time.
Basically, we want to protect our pet from excessive amount of radiation. But sometimes, you may want to determine its position at any time - be it out of curiosity or in case of an emergency.
Therefore, we offer 3 different positioning concepts, so that you can choose the appropriate mode as required:
Petpointer offers you online access to your data. The administration function gives you the following ways of using your petpointer account.
There are three different modes available, which you can change and use at any time:
The device transmits GPS positions over a time interval that can be selected by the user. The interval can be modified at any time using the administration function or smartphone app. The following intervals are available:
Certain short intervals (Full tracking, 5 mins and 15 mins tracking) are reset to the hourly frequency after the period selected by the user. This is intended to help protect the animal's health. Intervals with automatic resetting are identified accordingly on the website and the app.
Intervals are subject to a time discrepancy of +/- 20% due to factors like battery levels and outside temperature.
Always shown are when the last contact took place and when the next contact between the petpointer and the server will take place.
The positions recorded over the last ten days are normally stored and can be called up at any time. It is possible, however, to keep certain maps indefinitely.
Locations can be viewed as individual positions, routes, animated movements or heat maps. The latter show uses different shades to show how frequently your pet visits which areas.
Maps can be viewed as either various street maps or satellite images (bird's eye view).
The battery level is always shown. A warning is activated if the level falls below 20%. The warning is delivered to the user by email, although this may also be deactivated in the administration function.
Once an account has been set up, it can be used to manage several devices. One of the animals can be defined as the default, which means that it is always shown first on the screen when requested.
Geofencing is a kind of virtual garden fence. The user can define a zone on the map within which the pet normally stays. A warning is activated if the pet leaves this area. If the pet leaves the zone more than ten times in 24 hours, the geofencing is automatically switched off and the user requested to enlarge the zone to prevent too many emails being sent unnecessarily. This warning may also be deactivated in the administration function.
The monthly service fee covers all the costs of transmission (domestic and abroad) as well as a part of the operation of the platform.
The transmission of the data takes place via mobile communications network, whereby the integrated chip chooses the best net from more than 200 providers. The necessary chip is built in, i.e. the user does not need his own SIM card and no contract with a mobile communications provider.
This fee is paid in advance at the time of registration, whereby the customer has the option of various periods of validity. Various credit cards are available as means of payment. Depending on the country, additional payment possibilities are provided (Switzerland: Swisscom, PostFinance).
Petpointer is built around various components. If the device is not functioning properly, a reset request can be transmitted to the petpointer. The device itself does not contain a reset switch.
We consider easy operation to be extremely important. For this reason, all administration functions can be called up online using current web browsers. Our website is optimised for all devices types, from PC/Mac/tablet through to smartphone.
Our app is available additionally to track locations and change intervals.
You're kept informed about your pet's movements from start to finish. You can simply track the routes taken by your pet on our maps.
Positions can be shown as individual locations, animated movements or heat maps. Maps can be viewed as either street maps or satellite images (bird's eye view).
An individual location corresponds to a dot within a circle. This radius depends upon the accuracy of the available GPS signal (cf. localisation). The better the signal is, the more accurate the position and the smaller the circle will be.
If several positions are shown on the map, these are displayed with greater intensity the more recent they are. Accordingly, circles that are far apart in time are almost transparent while the latest are a striking blue. To allow you to keep a closer eye on your pet, you can choose between various different zoom settings.
In the animated movement view, the individual locations are shown in sequence over time.
The heat map provides an overview of where the animal's recent locations. Red shading shows the areas where your pet has spent more time.
It is normally possible to call up the positions of the last 10 days on the screen. If you want to keep a specific map for longer, you can save it accordingly under "My maps".